Accepted payment methods
Credit cards and PayPal are accepted. All credit card payments are handled through Stripe. No sensitive information is stored by MarcoThemes.com and all transactions are secured with 256-bit encryption.
Due to the non-tangible digital nature of the products sold, they cannot be returned. Therefore I cannot issue refunds, even if you terminate your account.
To avoid misunderstandings and dissatisfaction and make an informed purchase, I strongly recommend that you thoroughly review the product demos and descriptions BEFORE placing the order. For any pre-sale questions email me at email@example.com.
In special circumstances like transaction or payment gateway errors, a solution will be worked out and an exception from this rule can be made.
Support is provided via email only at firstname.lastname@example.org. Support is NOT provided via social media, phone, or other methods.
Support hours: Monday – Friday (GMT+1) – please note possible time differences.
How long is support provided after purchase?
Every purchase comes with unlimited support. All purchases on MarcoThemes.com are one-time payments, not subscriptions. You will not be required to renew in order to continue receiving support.